Lydia can usually handle big situations by herself; she knows what she's doing.
But every now and then, everyone needs help, especially when its a big problem.
And Lydia has a big problem. She needs something to opened. And the opening device she has isn't working.
Turns out she needs another device first; a key to unlock that something. Cuz once it's unlocked, it'll open up.
Lydia doesn't have a key handy, but she's pretty certain the maintenance man, Branden, is gojng to be able to help her out.